Medical Butler is a term coined by Dr Wei Siang Yu to describe a newly created role for a medically trained person, e.g., a nurse tending to health consumers via multi-media platform. The development of Medical Butler revolutionises the world of nursing in borderless healthcare and allows consumers to experience interactive health support regardless of space and media interface.
Medical Butlers are medical professionals trained in various fields of knowledge. They are adept in information technology, communications, customer relationship management, and the like. Their wide knowledge base enables them to help health consumers in a range of services such as procuring of second opinion, coordination of digital medical records, moderation of health webinars, dispensing of medical fact sheets and, concierging medical tourism cases. Medical Butlers are seated in various call centres supervised by call centre managers and Medical Butler managers. Medical Butlers have multi-lingual capabilities and multi-cultural background as they are housed in our call centres across the globe. Chat with a medical butler now!